Simple admin errors main cause of unresolved Florence travel claims - Camp Lejeune Globe: News

Simple admin errors main cause of unresolved Florence travel claims

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Posted: Thursday, June 20, 2019 11:00 am

Do you have questions about the status of your Hurricane Florence travel claim? If you are still waiting to be paid for your approved travel during Hurricane Florence, contact your unit's local S-1 administrative office where you originally submitted the claim to find out the status of your claim and if any action is required by you. Several reoccurring mistakes have been identified when submitting a claim to include the following:

1. Authorizing Official signature or date missing.

2. Copy of evacuation orders not submitted with the claim.

3. Dependent claims submitted under the name of the member or incorrect Electronic Funds Transfer information.

Payment cannot be made to a member's account for a dependent's claim. A separate claim with separate payment information is required. This applies when the member evacuated separately and did not claim dependents on their own evacuation claim.

If you haven't submitted an evacuation claim, you are still eligible to do so. More than $17M has already been paid out. For all questions about submitting an evacuation claim or the status of a previously-submitted claim, contact your unit's S-1 administrative office.